:root{--font-family-mono:var(--font-mono)}.heading-1{font-size:48px;font-weight:var(--font-weight-bold);letter-spacing:0;color:var(--text-default);line-height:110%}.heading-2{font-size:36px;font-weight:var(--font-weight-bold);letter-spacing:0;color:var(--text-default);line-height:115%}.heading-3{font-size:28px;font-weight:var(--font-weight-semibold);letter-spacing:0;color:var(--text-default);line-height:120%}.heading-4{font-size:22px;font-weight:var(--font-weight-semibold);color:var(--text-default);line-height:130%}.body-large{font-size:18px;font-weight:var(--font-weight-regular);color:var(--text-default);line-height:150%}.body-default{font-size:16px;font-weight:var(--font-weight-regular);color:var(--text-default);line-height:150%}.body-small{font-size:14px;font-weight:var(--font-weight-regular);color:var(--text-default);line-height:150%}.caption{font-size:12px;font-weight:var(--font-weight-medium);color:var(--text-muted);line-height:140%}.text-muted{color:var(--text-muted)}.text-accent{color:var(--accent-primary)}.text-fg-primary{color:var(--fg-primary)}.text-fg-secondary{color:var(--fg-secondary)}.text-fg-tertiary{color:var(--fg-tertiary)}.text-fg-muted{color:var(--fg-muted)}.text-mono{font-family:var(--font-mono)}.tabular{font-variant-numeric:tabular-nums}
.btn-primary{background:var(--dk-grad-brand);color:var(--dk-fg-on-accent);border-radius:var(--dk-r-sm);padding:var(--dk-sp-2) var(--dk-sp-5);font-weight:500;font-size:var(--dk-text-sm);cursor:pointer;box-shadow:var(--dk-shadow-sm), var(--dk-accent-glow);border:none;transition:all .14s}.btn-primary:hover{box-shadow:var(--dk-shadow-md), var(--dk-accent-glow);transform:translateY(-1px)}.btn-primary:active{transform:translateY(0)}.btn-primary:disabled{opacity:.5;cursor:not-allowed;box-shadow:none}.btn-secondary{background:var(--dk-accent-soft);color:var(--dk-accent);border:1px solid var(--dk-accent-border);border-radius:var(--dk-r-sm);padding:var(--dk-sp-2) var(--dk-sp-5);font-weight:500;font-size:var(--dk-text-sm);cursor:pointer;transition:all .14s}.btn-secondary:hover{background:var(--dk-bg-glass);box-shadow:var(--dk-accent-glow)}.btn-secondary:disabled{opacity:.5;cursor:not-allowed}.card{background:var(--dk-bg-glass);-webkit-backdrop-filter:var(--dk-blur-md);border:1px solid var(--dk-border-default);border-radius:var(--dk-r-lg);padding:var(--dk-sp-6);box-shadow:var(--dk-shadow-md);transition:all .18s}.card:hover{border-color:var(--dk-border-strong);box-shadow:var(--dk-shadow-lg)}.card-elevated{background:var(--dk-bg-elevated);border:1px solid var(--dk-border-strong);border-radius:var(--dk-r-lg);padding:var(--dk-sp-6);box-shadow:var(--dk-shadow-lg)}.input{background:var(--dk-bg-elevated);border:1px solid var(--dk-border-default);border-radius:var(--dk-r-sm);padding:var(--dk-sp-2) var(--dk-sp-4);color:var(--dk-fg-primary);font-size:var(--dk-text-sm);width:100%;transition:all .14s}.input:focus{border-color:var(--dk-accent);box-shadow:0 0 0 3px var(--dk-accent-soft);outline:none}.input::placeholder{color:var(--dk-fg-muted)}.nav-bar{background:var(--dk-bg-glass);-webkit-backdrop-filter:var(--dk-blur-md);border-bottom:1px solid var(--dk-border-subtle);height:52px;padding:0 var(--dk-sp-8);justify-content:space-between;align-items:center;display:flex}.container{max-width:1200px;padding:0 var(--dk-sp-8);margin:0 auto}.section{padding:var(--dk-sp-20) 0}.section-large{padding:var(--dk-sp-24) 0}
.icon{vertical-align:middle;flex-shrink:0;display:inline-block}.icon-default{color:var(--text-default)}.icon-accent{color:var(--accent-primary)}.icon-muted{color:var(--text-muted)}.icon-destructive{color:hsl(var(--destructive))}.icon-xs{width:12px;height:12px}.icon-sm{width:16px;height:16px}.icon-md{width:20px;height:20px}.icon-lg{width:24px;height:24px}.icon-xl{width:32px;height:32px}.icon-interactive{cursor:pointer;transition:all .15s ease-out}.icon-interactive:hover{opacity:.8}.icon-interactive:active{opacity:.6}.icon-disabled{opacity:.5;cursor:not-allowed}@keyframes icon-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.icon-spin{animation:1s linear infinite icon-spin}@keyframes icon-pulse{0%,to{opacity:1}50%{opacity:.5}}.icon-pulse{animation:2s cubic-bezier(.4,0,.6,1) infinite icon-pulse}.icon-button{border-radius:var(--radius-sm);cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;transition:all .15s ease-out;display:inline-flex}.icon-button:focus-visible{outline:2px solid var(--accent-primary);outline-offset:2px}.icon-button:disabled{opacity:.5;cursor:not-allowed}.icon-button-default{background:var(--bg-surface);border:1px solid var(--border-default)}.icon-button-default:hover:not(:disabled){background:var(--bg-elevated)}.icon-button-accent{background:var(--accent-primary);color:var(--primary-foreground)}.icon-button-accent:hover:not(:disabled){box-shadow:var(--glow-accent)}.icon-button-ghost:hover:not(:disabled){background:var(--bg-surface)}.icon-button-destructive{background:hsl(var(--destructive));color:var(--destructive-foreground)}.icon-button-destructive:hover:not(:disabled){opacity:.9}
.app{grid-template-columns:var(--sidebar-w) 1fr;min-height:100vh;transition:grid-template-columns .26s cubic-bezier(.4,0,.2,1);display:grid}.app.collapsed{grid-template-columns:var(--sidebar-w-collapsed) 1fr}.main{flex-direction:column;min-width:0;display:flex}.page{flex:1;width:100%;max-width:1360px;margin:0 auto;padding:28px 32px 48px}.page-header{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:28px;padding-bottom:20px;display:flex}.page-title{letter-spacing:0;color:var(--fg-primary);align-items:center;gap:10px;margin:0 0 4px;font-size:22px;font-weight:600;display:flex}.page-subtitle{color:var(--fg-tertiary);letter-spacing:0;margin:0;font-size:13px}.header-actions{align-items:center;gap:8px;display:flex}.live-pill{border-radius:var(--r-lg);background:var(--green-soft);font-family:var(--font-mono);color:var(--green);letter-spacing:.04em;text-transform:uppercase;vertical-align:middle;border:1px solid #35c17740;border:1px solid lab(69.5911% -51.1996 26.4252/.25);align-items:center;gap:6px;margin-left:4px;padding:3px 8px 3px 6px;font-size:10px;font-weight:500;display:inline-flex}.live-pill:before{content:"";background:var(--green);width:5px;height:5px;box-shadow:0 0 6px var(--green);border-radius:50%;animation:1.6s ease-in-out infinite pulse-dot}.sidebar{background:var(--bg-panel);border-right:1px solid var(--border-subtle);z-index:10;flex-direction:column;height:100vh;display:flex;position:sticky;top:0;overflow:hidden}.sidebar-header{height:var(--topbar-h);border-bottom:1px solid var(--border-subtle);flex-shrink:0;align-items:center;gap:10px;padding:0 14px;display:flex}.logo-mark{border-radius:var(--r-card);border:1px solid var(--border-strong);width:28px;height:28px;font-family:var(--font-mono);letter-spacing:0;color:var(--fg-primary);box-shadow:var(--shadow-sm);background:linear-gradient(135deg,#26292e,#181b1f);background:linear-gradient(135deg,lab(16.4436% -.441715 -3.69567),lab(9.48197% -.41151 -3.68196));flex-shrink:0;place-items:center;font-size:10px;font-weight:600;display:grid;position:relative}.logo-mark:after{content:"";border-radius:var(--r-card);pointer-events:none;background:linear-gradient(#ffffff0f,#0000 50%);background:linear-gradient(lab(100% 0 0/.06),#0000 50%);position:absolute;inset:0}.logo-name{letter-spacing:0;color:var(--fg-primary);white-space:nowrap;opacity:1;font-size:13.5px;font-weight:600;transition:opacity .18s}.collapsed .logo-name{opacity:0;pointer-events:none}.sidebar-collapse{background:var(--bg-elevated);border:1px solid var(--border-default);width:22px;height:22px;color:var(--fg-secondary);z-index:20;box-shadow:var(--shadow-sm);border-radius:50%;place-items:center;transition:all .16s;display:grid;position:absolute;top:38px;right:-12px}.sidebar-collapse:hover{background:var(--bg-hover);color:var(--fg-primary);border-color:var(--border-strong)}.sidebar-nav{flex-direction:column;flex:1;gap:2px;padding:10px 10px 16px;display:flex;overflow-y:auto}.nav-section-label{font-family:var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--fg-muted);opacity:1;padding:14px 10px 6px;font-size:10px;font-weight:500;transition:opacity .18s}.collapsed .nav-section-label{opacity:0;pointer-events:none;height:10px;padding:0;overflow:hidden}.nav-item{border-radius:var(--r-md);color:var(--fg-secondary);text-align:left;white-space:nowrap;cursor:pointer;width:100%;font-size:13px;font-weight:450;font-family:var(--font-sans);background:0 0;border:none;align-items:center;gap:10px;padding:7px 10px;transition:background .12s,color .12s;display:flex;position:relative}.nav-item:hover{background:var(--bg-hover);color:var(--fg-primary)}.nav-item.disabled{color:var(--fg-muted);cursor:not-allowed}.nav-item.disabled:hover{color:var(--fg-muted);background:0 0}.nav-item.active{background:var(--accent-soft);color:#a1d3ff;color:lab(82.2472% -8.2041 -41.0771);font-weight:500}.nav-item.active:before{content:"";background:var(--accent);border-top-right-radius:var(--r-xs);border-bottom-right-radius:var(--r-xs);width:2px;position:absolute;top:6px;bottom:6px;left:-10px}.nav-icon{stroke-width:1.75px;flex-shrink:0;width:16px;height:16px}.nav-label{opacity:1;flex:1;transition:opacity .16s}.collapsed .nav-label,.collapsed .nav-badge{opacity:0;pointer-events:none}.nav-badge{font-family:var(--font-mono);letter-spacing:.02em;border-radius:var(--r-lg);background:var(--bg-elevated);color:var(--fg-tertiary);border:1px solid var(--border-subtle);text-transform:uppercase;padding:2px 6px;font-size:9.5px;font-weight:500}.nav-badge.beta{background:var(--accent-soft);color:#a1d3ff;color:lab(82.2472% -8.2041 -41.0771);border-color:var(--accent-border)}.nav-badge.soon{color:var(--fg-muted)}.sidebar-footer{border-top:1px solid var(--border-subtle);padding:10px}.product-badge{border-radius:var(--r-md);background:linear-gradient(180deg, var(--accent-soft), transparent);border:1px solid var(--accent-border);align-items:center;gap:8px;margin-bottom:8px;padding:8px 10px;display:flex;position:relative;overflow:hidden}.product-badge:before{content:"";background:linear-gradient(90deg, transparent, var(--accent), transparent);height:1px;position:absolute;top:0;left:0;right:0}.product-badge-label{font-family:var(--font-mono);letter-spacing:.08em;text-transform:uppercase;color:#a1d3ff;color:lab(82.2472% -8.2041 -41.0771);font-size:10px;font-weight:500}.product-badge-dot{background:var(--accent);width:6px;height:6px;box-shadow:0 0 8px var(--accent);border-radius:50%;animation:2s ease-in-out infinite pulse-dot}.collapsed .product-badge{justify-content:center;padding:8px}.collapsed .product-badge-label{display:none}.topbar{height:var(--topbar-h);border-bottom:1px solid var(--border-subtle);background:color-mix(in oklch, var(--bg-base) 80%, transparent);-webkit-backdrop-filter:blur(12px);z-index:9;align-items:center;gap:16px;padding:0 20px;display:flex;position:sticky;top:0}.breadcrumb{color:var(--fg-tertiary);align-items:center;gap:8px;font-size:13px;display:flex}.breadcrumb .crumb-sep{color:var(--fg-muted)}.breadcrumb .crumb-current{color:var(--fg-primary);font-weight:500}.topbar-search{background:var(--bg-panel);border:1px solid var(--border-subtle);border-radius:var(--r-md);flex:1;align-items:center;gap:10px;max-width:440px;height:32px;padding:0 10px;transition:border-color .14s,background .14s;display:flex}.topbar-search:focus-within{border-color:var(--accent-border);background:var(--bg-elevated);box-shadow:0 0 0 3px var(--accent-soft)}.topbar-search-icon{width:14px;height:14px;color:var(--fg-tertiary);flex-shrink:0}.topbar-search input{color:var(--fg-primary);font-size:13px;font-family:var(--font-sans);background:0 0;border:none;outline:none;flex:1}.topbar-search input::placeholder{color:var(--fg-tertiary)}.kbd{font-family:var(--font-mono);border-radius:var(--r-lg);background:var(--bg-elevated);border:1px solid var(--border-default);color:var(--fg-tertiary);padding:2px 6px;font-size:10px;font-weight:500;box-shadow:0 1px #0006,inset 0 -1px #0000004d;box-shadow:0 1px lab(0% 0 0/.4),inset 0 -1px lab(0% 0 0/.3)}.topbar-spacer{flex:1}.topbar-actions{align-items:center;gap:6px;display:flex}.icon-btn{border-radius:var(--r-md);width:32px;height:32px;color:var(--fg-secondary);cursor:pointer;background:0 0;border:none;place-items:center;transition:background .12s,color .12s;display:grid;position:relative}.icon-btn:hover{background:var(--bg-panel);color:var(--fg-primary)}.icon-btn svg{stroke-width:1.75px;width:16px;height:16px}.notif-dot{background:var(--accent);border:1.5px solid var(--bg-base);border-radius:50%;width:6px;height:6px;position:absolute;top:7px;right:7px}.credits-chip{border-radius:var(--r-md);background:var(--bg-panel);border:1px solid var(--border-subtle);cursor:pointer;align-items:center;gap:8px;height:32px;padding:0 10px 0 8px;transition:all .14s;display:flex}.credits-chip:hover{background:var(--bg-elevated);border-color:var(--border-default)}.credits-icon{border-radius:var(--r-card);background:var(--amber-soft);width:18px;height:18px;color:var(--amber);place-items:center;display:grid}.credits-icon svg{width:11px;height:11px}.credits-value{font-family:var(--font-mono);color:var(--fg-primary);font-variant-numeric:tabular-nums;font-size:12.5px;font-weight:500}.credits-label{color:var(--fg-tertiary);letter-spacing:.02em;font-size:11px}.topbar-avatar{background:linear-gradient(135deg, var(--accent), var(--violet));color:#fff;letter-spacing:0;cursor:pointer;border:1px solid var(--border-strong);border-radius:50%;flex-shrink:0;place-items:center;width:28px;height:28px;font-size:11px;font-weight:600;display:grid}.divider-v{background:var(--border-subtle);width:1px;height:20px;margin:0 4px}.dash-btn{border-radius:var(--r-md);letter-spacing:0;height:32px;font-size:12.5px;font-weight:500;font-family:var(--font-sans);cursor:pointer;border:1px solid #0000;align-items:center;gap:6px;padding:0 12px;transition:all .14s;display:inline-flex}.dash-btn svg{stroke-width:2px;width:13px;height:13px}.dash-btn-secondary{background:var(--bg-panel);border-color:var(--border-default);color:var(--fg-secondary)}.dash-btn-secondary:hover{background:var(--bg-elevated);color:var(--fg-primary);border-color:var(--border-strong)}.dash-btn-primary{background:var(--accent);color:#010408;color:lab(.884869% -.217319 -2.15163);border:none;font-weight:550;box-shadow:inset 0 1px #ffffff2e,0 1px 2px #0006;box-shadow:inset 0 1px lab(100% 0 0/.18),0 1px 2px lab(0% 0 0/.4)}.dash-btn-primary:hover{background:var(--accent-hover)}.kpi-grid{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:24px;display:grid}.kpi{background:var(--bg-panel);border:1px solid var(--border-subtle);border-radius:var(--r-lg);padding:16px 18px;transition:border-color .16s,background .16s;position:relative;overflow:hidden}.kpi:hover{border-color:var(--border-default);background:var(--bg-elevated)}.kpi:before{content:"";background:linear-gradient(90deg,#0000,#ffffff14,#0000);background:linear-gradient(90deg,#0000,lab(100% 0 0/.08),#0000);height:1px;position:absolute;top:0;left:0;right:0}.kpi-header{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.kpi-label{color:var(--fg-tertiary);letter-spacing:.01em;align-items:center;gap:8px;font-size:11.5px;font-weight:450;display:flex}.kpi-icon{border-radius:var(--r-card);background:var(--bg-elevated);border:1px solid var(--border-subtle);place-items:center;width:22px;height:22px;display:grid}.kpi-icon svg{stroke-width:2px;width:12px;height:12px}.kpi-icon.blue{color:var(--accent);background:var(--accent-soft);border-color:var(--accent-border)}.kpi-icon.green{color:var(--green);background:var(--green-soft);border-color:#35c1774d;border-color:lab(69.5911% -51.1996 26.4252/.3)}.kpi-icon.amber{color:var(--amber);background:var(--amber-soft);border-color:#eba9414d;border-color:lab(74.3749% 18.2478 61.1498/.3)}.kpi-icon.violet{color:var(--violet);background:var(--violet-soft);border-color:#a785fc4d;border-color:lab(62.8107% 32.7559 -55.2661/.3)}.kpi-delta{font-family:var(--font-mono);border-radius:var(--r-lg);align-items:center;gap:3px;padding:2px 6px;font-size:10.5px;font-weight:500;display:inline-flex}.kpi-delta.up{color:var(--green);background:var(--green-soft)}.kpi-delta.down{color:#fa8978;color:lab(69.7422% 42.439 29.3782);background:#fa89781f;background:lab(69.7422% 42.439 29.3782/.12)}.kpi-delta.flat{color:var(--fg-tertiary);background:var(--bg-elevated)}.kpi-delta svg{stroke-width:2.5px;width:10px;height:10px}.kpi-value{font-family:var(--font-mono);color:var(--fg-primary);letter-spacing:0;font-variant-numeric:tabular-nums;margin-bottom:10px;font-size:28px;font-weight:500;line-height:1}.kpi-value .unit{color:var(--fg-tertiary);margin-left:2px;font-size:13px;font-weight:400}.kpi-foot{color:var(--fg-tertiary);justify-content:space-between;align-items:center;font-size:11px;display:flex}.spark{width:60px;height:22px}.grid-row{grid-template-columns:1.7fr 1fr;gap:12px;margin-bottom:12px;display:grid}.panel{background:var(--bg-panel);border:1px solid var(--border-subtle);border-radius:var(--r-lg);overflow:hidden}.panel-header{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:14px 18px;display:flex}.panel-title{color:var(--fg-primary);letter-spacing:0;align-items:center;gap:8px;font-size:13px;font-weight:550;display:flex}.panel-sub{color:var(--fg-tertiary);letter-spacing:0;font-size:11.5px;font-weight:400}.panel-actions{align-items:center;gap:4px;display:flex}.seg{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:var(--r-md);gap:2px;padding:2px;display:flex}.seg-item{font-family:var(--font-mono);border-radius:var(--r-card);color:var(--fg-tertiary);letter-spacing:.02em;text-transform:uppercase;cursor:pointer;background:0 0;border:none;padding:4px 9px;font-size:10.5px;font-weight:500;transition:all .12s}.seg-item.active{background:var(--bg-active);color:var(--fg-primary);box-shadow:inset 0 1px #ffffff0d;box-shadow:inset 0 1px lab(100% 0 0/.05)}.seg-item:hover:not(.active){color:var(--fg-secondary)}.chart-wrap{padding:16px 18px 18px}.chart-legend{gap:18px;margin-bottom:12px;display:flex}.legend-item{color:var(--fg-secondary);align-items:center;gap:6px;font-size:11.5px;display:flex}.legend-dot{border-radius:var(--r-xs);width:8px;height:8px}.legend-val{font-family:var(--font-mono);color:var(--fg-primary);font-variant-numeric:tabular-nums;margin-left:3px;font-size:11.5px}.chart-svg{width:100%;height:220px;display:block}.live-list{flex-direction:column;display:flex}.live-row{border-bottom:1px solid var(--border-subtle);grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:12px 18px;transition:background .14s;display:grid;position:relative}.live-row:last-child{border-bottom:none}.live-row:hover{background:var(--bg-hover)}.live-avatar{border-radius:var(--r-card);background:var(--bg-elevated);border:1px solid var(--border-subtle);width:32px;height:32px;font-family:var(--font-mono);color:var(--fg-secondary);place-items:center;font-size:11px;font-weight:500;display:grid;position:relative}.live-status{border:2px solid var(--bg-panel);border-radius:50%;width:9px;height:9px;position:absolute;top:-2px;right:-2px}.live-status.active{background:var(--green);box-shadow:0 0 6px var(--green)}.live-status.ringing{background:var(--amber);animation:1.2s ease-in-out infinite pulse-dot}.live-status.hold{background:var(--fg-muted)}.live-info{min-width:0}.live-name{color:var(--fg-primary);letter-spacing:0;align-items:center;gap:6px;margin-bottom:2px;font-size:13px;font-weight:500;display:flex}.live-meta{color:var(--fg-tertiary);font-size:11.5px;font-family:var(--font-mono);align-items:center;gap:6px;display:flex}.waveform{align-items:center;gap:2px;height:16px;display:flex}.waveform span{background:var(--green);border-radius:var(--r-xs);opacity:.8;width:2px;animation:1.1s ease-in-out infinite wave-bar}.waveform.muted span{background:var(--fg-muted);height:4px;animation:none}.live-time{font-family:var(--font-mono);color:var(--fg-secondary);font-variant-numeric:tabular-nums;text-align:right;font-size:11.5px}.dash-table{border-collapse:collapse;width:100%;font-size:13px}.dash-table th{text-align:left;font-family:var(--font-mono);text-transform:uppercase;letter-spacing:.06em;color:var(--fg-tertiary);background:var(--bg-base);border-bottom:1px solid var(--border-subtle);border-top:1px solid var(--border-subtle);white-space:nowrap;padding:10px 16px;font-size:10.5px;font-weight:500}.dash-table td{border-bottom:1px solid var(--border-subtle);color:var(--fg-secondary);vertical-align:middle;padding:13px 16px}.dash-table tr:last-child td{border-bottom:none}.dash-table tbody tr{cursor:pointer;transition:background .12s}.dash-table tbody tr:hover{background:var(--bg-hover)}.dash-table .cell-primary{color:var(--fg-primary);font-weight:500}.dash-table .cell-mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums;font-size:12px}.tag{border-radius:var(--r-lg);font-size:11px;font-weight:500;font-family:var(--font-mono);letter-spacing:.01em;border:1px solid #0000;align-items:center;gap:5px;padding:2px 7px;display:inline-flex}.tag .dot{border-radius:50%;width:5px;height:5px}.tag.resolved{background:var(--green-soft);color:var(--green);border-color:#35c17740;border-color:lab(69.5911% -51.1996 26.4252/.25)}.tag.resolved .dot{background:var(--green)}.tag.escalated{color:#ff9685;color:lab(73.2262% 42.3857 29.2491);background:#fa89781f;background:lab(69.7422% 42.439 29.3782/.12);border-color:#fa897840;border-color:lab(69.7422% 42.439 29.3782/.25)}.tag.escalated .dot{background:#ff9685;background:lab(73.2262% 42.3857 29.2491)}.tag.voicemail{background:var(--violet-soft);color:var(--violet);border-color:#a785fc40;border-color:lab(62.8107% 32.7559 -55.2661/.25)}.tag.voicemail .dot{background:var(--violet)}.tag.missed{background:var(--bg-elevated);color:var(--fg-tertiary);border-color:var(--border-default)}.tag.missed .dot{background:var(--fg-tertiary)}.sentiment{align-items:center;gap:6px;display:inline-flex}.sentiment-bar{background:var(--bg-elevated);border-radius:var(--r-xs);width:44px;height:4px;position:relative;overflow:hidden}.sentiment-fill{border-radius:var(--r-xs);position:absolute;top:0;bottom:0;left:0}.sentiment-val{font-family:var(--font-mono);color:var(--fg-secondary);font-variant-numeric:tabular-nums;font-size:11px}.agent-stack{align-items:center;gap:6px;display:flex}.agent-dot{background:var(--bg-elevated);border:1px solid var(--border-default);width:18px;height:18px;font-family:var(--font-mono);color:var(--fg-secondary);border-radius:50%;place-items:center;font-size:9px;font-weight:600;display:grid}.insights{padding:4px 0}.insight-item{border-bottom:1px solid var(--border-subtle);grid-template-columns:24px 1fr;gap:10px;padding:14px 18px;display:grid}.insight-item:last-child{border-bottom:none}.insight-icon{border-radius:var(--r-card);flex-shrink:0;place-items:center;width:22px;height:22px;display:grid}.insight-icon svg{stroke-width:2px;width:12px;height:12px}.insight-title{color:var(--fg-primary);letter-spacing:0;margin-bottom:2px;font-size:12.5px;font-weight:500;line-height:1.35}.insight-body{color:var(--fg-tertiary);margin-bottom:6px;font-size:11.5px;line-height:1.45}.insight-cta{font-family:var(--font-mono);color:var(--accent);letter-spacing:.02em;text-transform:uppercase;cursor:pointer;background:0 0;border:none;align-items:center;gap:4px;padding:0;font-size:10.5px;font-weight:500;display:inline-flex}.insight-cta:hover{color:var(--accent-hover)}@media (max-width:1100px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.grid-row{grid-template-columns:1fr}}@media (max-width:768px){.page{padding:16px 16px 32px}.kpi-grid{grid-template-columns:1fr}}
*{box-sizing:border-box}body{background:var(--dk-grad-page);color:var(--dk-fg-primary);font-family:var(--dk-font-sans);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;margin:0;padding:0}h1,h2,h3,h4,h5,h6,p{margin:0}.payload-admin{--theme-brand:var(--dk-accent);--theme-brand-rgb:93, 135, 238;--style-radius-s:var(--dk-r-sm);--style-radius-m:var(--dk-r-md);--theme-success-400:var(--dk-accent);--theme-elevation-50:var(--dk-bg-elevated);--theme-elevation-100:var(--dk-bg-panel);--theme-elevation-200:var(--dk-bg-panel);--theme-elevation-800:var(--dk-bg-base)}.doublexl-button{background:var(--dk-grad-brand);border-radius:var(--dk-r-sm);padding:var(--dk-sp-2) var(--dk-sp-4);color:var(--dk-fg-on-accent);font-family:var(--dk-font-sans);cursor:pointer;box-shadow:var(--dk-shadow-sm), var(--dk-accent-glow);border:none;font-weight:500;transition:all .14s}.doublexl-button:hover{box-shadow:var(--dk-shadow-md), var(--dk-accent-glow);transform:translateY(-1px)}.doublexl-card{background:var(--dk-bg-glass);-webkit-backdrop-filter:var(--dk-blur-md);border-radius:var(--dk-r-lg);box-shadow:var(--dk-shadow-md);padding:var(--dk-sp-6);border:1px solid var(--dk-border-default)}.doublexl-admin-header{background:var(--dk-bg-glass);-webkit-backdrop-filter:var(--dk-blur-md);color:var(--dk-fg-primary);padding:var(--dk-sp-3) var(--dk-sp-5);border-bottom:1px solid var(--dk-border-subtle)}.doublexl-admin-sidebar{background:var(--dk-bg-glass-heavy);border-right:1px solid var(--dk-border-default)}